Terms and Conditions 

1. Introduction
Welcome to Sanleo Services' ecommerce website. These terms and conditions govern your use of our website and the services offered herein. By accessing this website, you agree to be bound by these terms and conditions.

2. Definitions
In these terms and conditions, "we", "our", and "us" refer to Sanleo Services, and "you" and "your" refer to the user of our website.

3. Use of Website
You must be at least 18 years of age to use our website. By using this website and agreeing to these terms and conditions, you warrant that you are at least 18 years old.
The use of this website is subject to the terms of our Privacy Policy and Cookie Policy.

4. Services Offered
Sanleo Services provides integrated building maintenance and human resources services in Malaysia. Our services include maintenance, cleaning, security, staffing, and related services. The information provided on our website regarding services and pricing is for informational purposes only and does not constitute a binding offer.

5. Ordering Process
When you place an order through our website, it constitutes an offer to purchase our services. We reserve the right to accept or reject orders at our discretion.
Upon placing an order, you will receive an acknowledgment email confirming receipt of your order. This email does not constitute acceptance of your order.
Acceptance of your order and formation of the contract of services will occur when we send you a confirmation email explicitly stating acceptance of your order.

6. Payment
Prices for services are as quoted on our website and are subject to change without notice. All prices are in Malaysian Ringgit (MYR).
Payment for services is due at the time of booking or as otherwise agreed upon between Sanleo Services and the customer.

7. Cancellation and Refunds
You may cancel your order within [number] hours/days of booking, subject to our cancellation policy. Please refer to our cancellation policy for details.
Refunds, if applicable, will be processed in accordance with our refund policy.

8. Intellectual Property
The content and materials on this website, including but not limited to text, graphics, logos, images, and software, are the property of Sanleo Services or its licensors and are protected by copyright laws.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or its content without express written permission from Sanleo Services.

9. Misuse of Information
You agree not to misuse any information or content provided on our website, including but not limited to:
Using automated systems or software to extract data from the website (screen scraping).
Attempting to gain unauthorized access to our systems or networks.
Engaging in any activity that disrupts or interferes with our website or services.
We reserve the right to terminate your access to our website and services if we believe that you have engaged in any prohibited activities.

10. Limitation of Liability
Sanleo Services shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from the use of or inability to use our website or services.

11. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Malaysia.

12. Changes to Terms
Sanleo Services reserves the right to amend these terms and conditions at any time. Amendments will be effective immediately upon posting on our website. Your continued use of our website constitutes acceptance of the amended terms.

13. Contact Information
For any questions regarding these terms and conditions, please contact us at sanleoent@gmail.com